Technical

My emails are stuck in the queue
Our servers retry connecting to your email server automatically every 1-2 hours.  First verify that we are forwarding messages to your server at the correct...
Thu, 21 Jan, 2016 at 10:46 PM
IP Range
Here are the IP addresses emails from our spooling servers come from: 54.186.255.174 54.187.84.163 54.187.89.242 54.187.96.81 54.201.42.14...
Thu, 21 Jan, 2016 at 10:49 PM
How often do your servers try to send queued messages?
Our servers usually retry every 1-2 hours, however this does not mean that if your server was down for an extended period of time, such as days, that all th...
Thu, 21 Jan, 2016 at 10:50 PM
Can delivery of queued messages be forced manually?
Messages for each domain are queued on several different servers on our end. Each server retries every 1-2 hours to send you messages. We cannot manually fo...
Thu, 21 Jan, 2016 at 10:51 PM
How do I test that the service is working?
To test if our service is working, first add the domain to our system and then follow the instructions below: Add our secondary mx records to the dns f...
Thu, 21 Jan, 2016 at 10:52 PM
How do I close my account?
To close an account, follow the steps outlined below: Login to your MXSave account with the administrator email address associated with it by going to:...
Thu, 21 Jan, 2016 at 10:53 PM