My emails are stuck in the queue
Our servers retry connecting to your email server automatically every 1-2 hours.  First verify that we are forwarding messages to your server at the correct...
Thu, 21 Jan, 2016 at 10:46 PM
IP Range
Here are the IP addresses emails from our spooling servers come from:
Thu, 21 Jan, 2016 at 10:49 PM
How often do your servers try to send queued messages?
Our servers usually retry every 1-2 hours, however this does not mean that if your server was down for an extended period of time, such as days, that all th...
Thu, 21 Jan, 2016 at 10:50 PM
Can delivery of queued messages be forced manually?
Messages for each domain are queued on several different servers on our end. Each server retries every 1-2 hours to send you messages. We cannot manually fo...
Thu, 21 Jan, 2016 at 10:51 PM
I see old messages in the MXSave webmail
Messages that are in the MXSave webmail could be there for up to 30 days upon which they are automatically purged.  The messages in webmail are not indicat...
Mon, 26 Aug, 2019 at 6:33 AM
How do I test that the service is working?
To test if our service is working, first add the domain to our system and then follow the instructions below: Add our secondary mx records to the dns f...
Thu, 21 Jan, 2016 at 10:52 PM
How do I close my account?
To close an account, follow the steps outlined below: Login to your MXSave account with the administrator email address associated with it by going to:...
Thu, 21 Jan, 2016 at 10:53 PM